If you missed today’s fast-paced webinar, here’s the audio replay. However our recorded conversation is just part of the discussion that took place. Check out the real-time reactions and side conversations at Twitter — hashtag #socialanalyst. Thanks to everyone who participated!
As Jeremiah said in his closing comments, we want to continue this conversation. Are you in? Please check back for links to the Twitter transcript. Also, trackback or comment here if you publish on the impact of social technologies on the industry analysts, their advisory clients and their analyst relations communities.
Special gratitude to our pilots at the Hangar – Christine Tan and Julie Viola — and to co-panelists Jeremiah Owyang, Carter Lusher and Jonny Bentwood.
- Summing up webinar highlights - Jeremiah, Jonny
- The brainstorm behind this event at Jeremiah’s blog
- Leading up to the webinar - personal point of view at Jonny’s blog
- Leading up to the webinar - more stage-setting at Carter’s blog and here at Sway
Social technologies are disrupting traditional business models, and the tech industry analyst business is no exception. Or is it? How is social truly changing the day to day work of the tech watchers? their advisory clients? their relations with tech providers? Tune in tomorrow as I exchange views on this important topic with fellow thought leaders Jeremiah Owyang, Jonny Bentwood and Carter Lusher. You can ask questions and more during the live webinar using the Twitter hashtag #socialanalyst. This virtual event is free. Register now so you can listen and participate tomorrow!
What you need to know:
- Register now: “The Impact of Social on the Analyst Industry: A Roundtable with Jonny Bentwood, Barbara French, Carter Lusher, and Jeremiah Owyang“
- Speakers: Barbara French of Tekrati (that’s me!), Jeremiah Owyang of Altimeter Group, Jonny Bentwood of Edelman, and Carter Lusher of SageCircle
- When: Wed, Jul 21, 2010 from 9:00 AM - 10:00 AM Pacific
- Twitter hashtag #socialanalyst
Special thanks to Jeremiah for organizing and producing this event!
Do you have some opinions on how social media is changing the analyst business? Or how it could be changing the analyst game? If so, I’d love to hear from you. Your points may well end up on my July roundtable, ”The Impact of Social on the Analyst Industry“, with Jonny Bentwood of Edelman, Carter Lusher of SageCircle, and our roundtable producer and host, Jeremiah Owyang of Altimeter Group. The Twitter hashtag is #socialanalyst.
We’ll be discussing — and debating — the impact of social on analysts and analyst firms, and resulting changes in the analyst experience for IT decision makers, tech providers and their analyst relations representatives.
Some changes are taking place behind the scenes, in business, research and sales operations. Some changes are clearly visible at events and online through blogs, communities, media sites and Twitter. Other changes are being forced on the analyst business by IT decision makers and tech providers, as social media redefines approaches to decision making and influencer relations.
Social is not just another hammer in the tech toolbox. It’s also a set of behaviors. We expect analysts to adopt these new behaviors. So far, some are, some are not.
As with all Altimeter Group webinars, this one is free to attend and space is limited! Register at your earliest if you’d like to participate in the live conversation.
- What: The Impact of Social on the Analyst Industry: A Roundtable with Jonny Bentwood, Barbara French, Carter Lusher, and Jeremiah Owyang
- When: Wed, Jul 21, 2010 from 9:00 AM - 10:00 AM PDT
- Info, Register: https://www2.gotomeeting.com/register/823666435
Special thanks to Jeremiah for organizing this event!
Editor’s update, June 29th: Post your suggestions on topics & points of view you think we should cover during the roundtable at Jeremiah’s blog.
RedMonk’s James Governor offers the most intelligent view I’ve read in a very long time on blogging among the analysts. Here’s an excerpt from his excellent post:
We built RedMonk on social media. Its as simple as that. We had a good run on it through the late noughties. But honestly – the differentiator has been significantly eroded of late. One of our significant differentiators is now business as usual. Our competitors are just as fast to the news as us, if not faster, with solid analysis on either side of the firewall. Gartner and Forrester are both doing outstanding work in real time analysis. Seriously. And Gartner analysts are joining the conversation. - James Governor May 12, 2010
His observations are crucial for analysts, analyst relations and analyst watchers. Why? Gartner, Forrester Research and scores of analyst firms have successfully embedded blogging within their businesses. We’re long past the point where it makes sense to quantify analyst blogging as a discrete individual activity. Blogging is becoming integral to analyst business processes.
I’ve been actively monitoring analyst bloggers since 2003 and in 2005 launched the first directory and OPML of analyst-written blogs. The total number of blogs in early 2005: just over 50. I was committed to supporting those pioneering analyst bloggers. In those early days, the number of blogs — and the who’s who and how many — were factors in whether a given firm or analyst would jump into the fray. Not so today.
But even back then, the analyst community’s real focus was on how blogs fit with analyst business processes and policies. You can read a snapshot of their views in the original 2005 report. These are the topics that still deserve our attention. Even today.
Hats off to James for prodding us all take a fresh look at analyst blogs.
NewComm Forum is a social media and influencer marketing event I always make a point of attending. This year, I’ll attend on Weds April 21st. Per my earlier post at Tekrati, I’m pleased to give you discount codes for both the 1-day package and full conference.
Let me know if you’ll be there on the 21st. I’d love to meet you in person.
The NewComm Forum 2010 One-day Pass
Wednesday, April 21st
San Mateo, Calif.
Cost: $395, when you register and use discount code NCF1D
- Full Access Pass for the 21st
- 3 Keynote Sessions: Jackie Huba, online marketing expert and author; Dave Carroll, singer/songwriter, â€œUnited Breaks Guitarsâ€; and Tim Westergren, founder, chief strategist, Pandora
- Access to all conference sessions â€“ choose from 16 breakout sessions in five tracks
- Networking Activities and Food & Beverage Events
If you’d like to attend the entire event, use discount code NCF300 to save $300 off the full conference fee. Or, contact me directly for a slightly deeper discount.
One bit of advice: Be a focused networker to get the most out of this event. It’s a small event. Put yourself forward and you’ll easily go from merely rubbing elbows with top social media authors and practitioners to forging relationships with them.
You may wonder what draws me to an event like this, when I have free passes to industry analyst events around the planet. Here’s the thing: I always come away from NewComm Forum with new ideas and new relationships that contribute directly to my own thought leadership, services and strategies. Check this year’s agenda to see who’s of interest to you.
See you there!
Here’s a great find: Gideon Gartner has started a new blog. Now, if we could just convince him to start a new research and advisory firm!
Influence is in the eye of the beholder, and that certainly holds true with the industry analyst bloggers. I wanted to know how the blogs I highlighted at Tekrati during 2009 ranked in Jonny Bentwood’s (Edelman analyst relations specialist) “top analyst blogs” table. I’ve posted the cross-reference below. It’s a good reminder that there’s no single correct list of top analysts. You have to conduct research to figure out which analysts hold sway in a given market.
Jonny and I share a common starting point: the entire analyst blogs directory I publish at Tekrati. From there, we travel along entirely different roads:
- Jonny uses a hybrid qualitative/quantitative method to rank analyst blogs. He looks at stats and applies math.
- I use a purely qualitative approach to recommend blogs to Tekrati readers. I read blogs and choose ones that offer consistently high quality content over time and are written by one or more analysts with solid reputations in their market sector.
I’ve learned a great deal about influencer rankings and attributes this year. Some of that thinking will show up in what makes the cut as a featured blog in 2010.
Tekrati Featured Analsyt Blogs with Technobabble Top Analyst Blog Rank
Blogs are listed in the order they appeared as a Tekrati Featured Analyst Blog during 2009, from early January through next week.
James Govenor’s MonkChips, Redmonk: Technobabble #7
Brandon Hall Analyst Blog - Janet Clarey, Brandon Hall Research: Technobabble #35
ThreatChaos, IT-Harvest: Technobabble #52
Technology Marketing Blog, IDC: Technobabble #288
A Software Insider’s Point of View, (then, Forrester Research) Altimeter Group: Technobabble #20
Craig Mathias’s Blog, FarPoint Group: Technobabble #313
Lopez Research Blog, Lopez Research: Technobabble #376
Pike Research Blog, Pike Research: Technobabble #269
Michael Fauscette (personal blog), IDC: Technobabble #156
Column 2 by Sandy Kemsley, Sandy Kemsley: Technobabble #17
The TEC Blog, Technology Evaluation Centers: Technobabble #145
Unified-View, Unified-View: Technobabble #190
Yankee Group Blog, Yankee Group: Technobabble #68
Enterprise Mobility Matters (personal blog, Philippe Winthrop), Strategy Analytics: Technobabble #152
ABI Research Analyst Blogs, ABI Research: Technobabble #314
GigaOM Pro Blog, GigaOM: Technobabble #350
Thinking Out Loud, Outsell, Inc.: Technobabble #280
Jon Arnold’s Blog, J Arnold & Associates: Technobabble #148
Service-Oriented Architecture, McKendrick & Associates: Technobabble #9
Supply Chain Reaction, (then AMR Research, Inc.) Gartner, Inc.: Technobabble #176
Workplace Learning Today, Brandon Hall Research: Technobabble #5
Vendorprisey (personal blog, Thomas Otter), Gartner, Inc.: Technobabble #47
George F. Colony’s Blog: Counterintuitive CEO, Forrester Research: Technobabble #46
Pattern Finder (personal blog, Guy Creese), Burton Group: Technobabble #135
Supernova Hub, Supernova Group: Technobabble: #159
Parks Associates, Parks Associates: Technobabble: #134
Javelin Strategy and Research, Javelin Strategy and Research: Technobabble #105
The Guidewire, Guidewire Group: Technobabble #115
Rabkin’s ROI, Market Insight Group: Technobabble #343
Gartner - John Pescatore, Gartner, Inc.: Technobabble #40
CCS Insight Blog, CCS Insight: Technobabble #210
Gartner - Jeffrey Mann, Gartner, Inc.: Technobabble #65
SharpBrains, SharpBrains: Technobabble #3
What’s up this week in influencer relations? Here’s what I’ve been talking about offline when the conversation rolls around to, “So what’s up? Anything I need to know?” This week the gossip has centered around analyst blogs, HP and Dell. Feel free to add your nuggets.
EDS = HP. HP retired the EDS brand this week. Time to update your influencer lists with the HP email and titles.
Perot Systems soon to = Dell. Get your head around what this M&A means if your company relies on referrals and such from Perot Systems.
Who owns blogs - analysts or the analyst house? Are analyst-written blogs more the property of the analyst house or the analyst? Consensus: depends on whether it’s a “company” blog. Some say negotiate social media content rights at the time of employment. Otherwise, personal blogs may be considered company IP at the point of departure.
Top analyst blogs. Jonny Bentwood is preparing to issue his Top 100 analyst league tables. Big backroom buzz is on whether there’s any shakeup at all in the top few. Most gossip is about whether or not Altimeter is an analyst company. I’m thinking the Gartner and Forrester blogs will make a difference, based on the employee base, media reach and Twitter penetration. Usual under-the-breath gripes about RedMonk standings. Stay tuned on that. Not by coincidence, I’m doing a massive Tekrati blog directory update. Buzz me this weekend if you’re feeling compelled.
Enterprise Mobility Matters turns 2. Congrat’s to Philippe Winthrop, today marking the 2-year milestone of his blog.
Phil Fersht soon leaving AMR Research. Carter Lusher broke the news on Twitter. Phil’s uber-smart on outsourcing, offshoring, nearshoring, you name it. Another analyst whose blog has transcended several jobs. I’m not sure there are any top-tier analyst firms that haven’t benefited from his expertise and network. So I’m guessing he’ll jump next to a different kind of gig.
Many of us are ready to recognize social media as a standard subset of our B2B and B2C communications channels. Even the slow moving Fortune 500 is adopting public-facing blogs, according to SNCR. So it’s time to stop thinking about analyst-written blogs as a novelty and start thinking about them as part of standard analyst business practice. One of the central topics we can start talking about openly is vendor sponsorship. That’s right: analyst-written blogs as vendor sponsored content.
In the analyst business at large, most (maybe all) communications channels contain a portion of sponsored content. The mix varies by firm. Some don’t license any content to vendors. Others license any and all content. Most firms are somewhere in between.
Sponsored content represents a mature, steady stream of income for many analyst businesses. I doubt many of us were around when the first vendor co-branded analyst report was circulated as a sales tool. Lots of us were around to witness the first analyst appearances in vendor-sponsored microsites, webinars and podcasts. These are commonplace today. We accept them — even mine them — as a natural part of everyday communications channels.
Why imagine that blogs will be any different? Or Twitter? There’s nothing about blogging as a communications channel that makes it a poor match to sponsorship interests.
Think about it. Some analyst firms won’t buy into sponsored blogs / blog content, some will. The question is, will you buy-in?
Around mid-decade we went through a phase where corporations and agencies considered creating jobs such as “Manager, Blogger Relations”. Â To this day that makes a lot of sense if you happen to work for a company that provides blog software, blog design, blog hosting, blog monitoring. For other kinds of companies, not so much. Because for other types of companies, blogs are just another communications vehicle. So are microblogs, like Twitter.
Chances are good that your company needs deep expertise in social media. Fill that need.Â Position yourself as the lead on the tech or the techniques.Â That’s a good thing to do.
But don’t let your expert role turn into a marketing silo. Social media specialization is a skill set — and a hot one — but that’s all it is.
Many C-level executives are deciding they can’t afford the luxury of marketing professionals with limited expertise, no matter how hot. They know that’s not the way markets operate. People touch companies through multiple channels — broadcast media, digital media, store visits, review sites, picking up the phone, writing an email, reading a newsletter and most importantly, through everyday casual 1-on-1 conversations taking place offline with people they know and trust. Blogs and Twitter alone won’t cut it — even Comcast’s Frank Eliason says so.
So get out there and bring your company into the 21st century.Â Just don’t let anyone stuff you into a marketing silo along the way.