ZDNet: who do you trust for enterprise software advice?


ZDNet blogger Paul Greenberg ran a poll last week asking who his readers trust most — analysts, journalists, institutional analysts, bloggers, others — “when it comes to a good, clean honest look at the enterprise technology industry… especially around traditional and social enterprise software (CRM, ERP, social network platforms) and technologies associated with it”.

With 171 votes to date, the most popular answers are “Ventana Research” (18%), “I don’t trust analysts” (16%), and Gartner (13%).

At least a few readers took issue with Paul mixing analysts such as Gartner with the likes of journalists, bloggers and institutional analysts. I agree with Paul in this instance. The traditional “analyst” role is part and parcel of the work performed by many journalists and bloggers. Plus, the overlay with institutional analyst reports is just as strong today as at any time in the past.

As I noted in the comments to Paul’s post, informed decision-makers bet on the jockey, not the horse. The results would be different if the poll presented a dozen enterprise analysts and journalists rather than company names like Gartner, Forrester and Frost & Sullivan.

As an aside: It looks as though Ventana put some effort into turning out their voters. It’s too bad they don’t work for the state of California. We could have used them for last week’s special election.